Here at The Business Guide Experts we recognise and understand the importance of protecting your personal information and we are committed to safeguarding your privacy online. As we know that you are concerned for your privacy, we have policies and security measures in place which are intended to ensure that all of your personal information is handled in a safe and responsible way at all times.
The information that we collect is mostly used to process orders and to fulfil our terms of business with you. We never offer, sell, rent or otherwise make any of this information available to any third parties.
In order to protect your privacy we also always use the most up-to-date encryption technology to ensure that your personal information is kept secure at all times.
Collection of personal information
When you engage in certain activities on the website such as setting up an account, buying products, contacting customer service or downloading content then we may ask you to provide certain information by filling out and submitting an online form. It is optional for you to engage in these activities. If you do wish to engage with the website, which you will need to do in order to make full use of this website as well as all of its goods and services then we may require that you provide some personal information which could include: your name, company, email address, billing address, phone number or any other personally identifiable information. In addition, when you want to place an order on the website then you may be asked to provide your billing information such as your debit and credit card number.
When you submit any personal information to us then we make sure that this is protected both on and off line. Where any personal or sensitive information is required, such as paying to download a product, then Secure Sockets Layer (SSL) encryption is used. This is the highest level of encryption available and all information will be encrypted upon submission. This is done to prevent the loss, misuse or alteration of any of the information that you may submit to us. While we will do everything that we can to ensure that your information is safe, please be aware that no transmission of information on the internet can ever be 100% secure. Therefore we can not fully warrant or guarantee the safety of your information and you transmit information to us at your own risk. Once we have received the information that you have sent to us then we will do whatever we can to ensure that it is stored safely on our systems. We take all appropriate security measures to ensure that our systems are kept as safe as possible at all times.
Sometimes we may hire other companies to carry out some of our tasks on our behalf, and these companies will only ever be given the information that they need to perform the services we have hired them for and they are strictly prohibited from using this information for any other purpose.
We will make every effort to always protect the privacy of our users, but at times we may be required by law to disclose some personal information. We reserve the right to disclose some of this personally identifiable information as is required by law and when we believe that the disclosure is necessary to protect our rights or to comply with a judicial proceeding or court order or any other legal obligation.
We may collect some limited and non-personally identifiable information that your browser makes available whenever you visit or use the website. This log information includes but is not limited to your IP address (Internet Protocol), what software and hardware you are using, page history and in some cases Cookies which will give us more information about your browser.
Changes to this privacy statement
Users have a number of rights when it comes to their personal data. These include the following rights:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object to processing
- The right to lodge a complaint
- The right to withdraw consent
If you have any questions or would like to know more then please get in touch.